Introduction to Management Course


Introduction to Management will show students the fundamental principles and best practices of effective management. Course examples show how leaders effectively apply principles of management in a wide variety of large, medium and small business settings in profitable business as well as not-for-profit organizations.

Great for the new manager or seasoned pro that wants a review of core concepts and the latest applications designed for today’s working professionals.

Covers critical topics like planning, organizing, leading and control. New emerging issues such as sustainability and environmental concerns, management in difficult times, employee morale, diverse work forces, social media and teamwork are discussed too.

Students receive a textbook with a study guide and take their exams online. Course includes instructor support with live access Monday through Friday 8:30 am – 5 pm ET. variety of business settings.


Upon completion of this course the student will be able to:

  • Describe the nature of the manager’s job
  • Use the best communication techniques that lead to sound decision making and effective teamwork
  • Explain how organizations operate and identify the skills needed for success
  • Explain how to motivate others in a business environment
  • Hone critical business skills needed to make decisions, manage information technology, cut costs and oversee inventory


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Earn a Certificate of Completion from Cleveland Institute upon graduation. Cleveland Institute has been helping students reach their educational goals since 1934 and is an accredited business with the BBB with an outstanding A+ Rating.

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Introduction to Management TextbookThe required readings will be drawn from the textbook Essentials of Management, 9th Edition. The author is Andrew J. DuBrin Rochester Institute of Technology. (Cengage/Course Technology, ISBN-10: 0538478233, 720 pages.)

Helpful learning objectives at the beginning of each chapter preview major topics and are then referenced throughout the text to draw students’ attention to key chapter topics. End-of-chapter Summaries of Key Points further reinforce learning by reiterating Learning Objectives and guiding review.

Students should complete the required readings and solve any problems in the exercise sections before moving to the next topic.

The textbook is included with tuition.


Each of the nine lessons concludes with an examination; all examinations are open book. The examinations consist of multiple choice questions (MCQs) that measure cognitive learning levels.

The minimum passing score of 70% must be achieved but if the score is less than 70%, the examination must be retaken to earn a passing score of 70% for the lesson. The nine examination scores are averaged together in calculating the course grade.

Certification requirements include maintaining an overall GPA of 70% or better to graduate.

The final grade for this course will be determined as follows:

A: 93% – 100%
B: 86% – 92.9%
C: 78% – 85.9%
D: 70% – 77.9%

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You should complete the following lessons in the order shown below. There are no time limits with this course but we suggest scheduling 1 hour a day towards your course work.


  The Manager’s Job

  • the meaning of the term manager
  • an overview of the process of management
  • a discussion of managerial roles

Ethics and Social Responsibility 

  • key issues in ethics and social responsibility
  • the philosophical principles behind business ethics
  • the payout from being ethical and socially responsible

Problem Solving and Decision

  • the nature of problem solving and decision making in organizations
  • the importance of creativity in managerial work
  • the role of creativity in managerial work

Job Design and Work Schedules

  • the major approaches to job design
  • a description of some important concepts of job design
  • a discussion of the link between job design and high-performance work systems

Organization Structure, Culture, and Change

  • a variety of approaches to subdividing work at the organizational and unit levels
  • a discussion of bureaucracy and departmentalization
  • a discussion of organizational culture

Leadership and Motivation

  • an explanation of the difference between leadership and management
  • a discussion of the characteristics, traits, and behaviors of effective leaders
  • the leader’s activity as a mentor, and leadership skills

Teams, Groups, and Teamwork

  • good communication skills are required for success in managerial work
  • formal and informal communication channels

Managing Ineffective Performers

  • a comprehensive look at factors contributing to substandard performance
  • the control process for managing ineffective performance

Enhancing Personal Productivity and Managing Stress

  • how to improve personal productivity
  • overcoming the widespread problem of procrastination

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When you enroll in the Introduction to Management, you can be confident that you’re getting a quality, affordable education.

Everything is included with tuition including textbook, study guide, instructor support, online grading and certificate of completion. Plus are no time limits to complete this course.


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Introduction to Management